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Bookings are still being taken for 2020 and beyond........

VIRUS TELEPHONE TIMES AS OUR OFFICE IS CLOSED;

Monday, Tuesday, Thursday and Friday  9am -  2pm      

Wednesdays - no calls will be answered but please leave message or email.  We will get back as soon as we can and you will speak to a human!

Coronavirus (Covid 19)  - Advice for our customers

We have waited for the Government's broadcast on Sunday 10 May in which hospitality was mentioned broadly in their plan of easing the country back to a certain normality with a date being at the earliest in July.  However, UK travel is outlined on the Government web site which quite clearly states that no one can travel and stay in a holiday home.  

In view of this situation we have  just worked hard to make alternative arrangements for holiday arrivals prior to  6 June.  We are still thinking ahead.

You will appreciate the time needed, the pressure we are under and patience needed by our guests in order for us to endeavour to take care of them.

In these unprecedented times, we are all trying to work together in order to protect the safety and health of our guests, housekeepers and holiday home owners.

We have to do this one step at a time.

We are now contacting guests who are due to arrive up to 10 July in date order of their holiday with options so please be assured that we will be in touch  by telephone or email to discuss bookings.  Holidays for these guests will be transferred without our normal transfer fee to a later date on the same property or a date in 2021.  More details given when we contact you. 

The great number of guests who have already had their holidays dealt with, thank you for your understanding, patience and kind words.  

Insurance – if you have not yet paid the balance for your holiday for arrival after 10 July  and have not taken cancellation insurance for your holiday, you still can do so before paying your balance – please call us.  You, your booking party and close family members will be covered for the Virus as well as the usual cover for other sickness, accidents etc. 

If you have booked through an affiliated on line travel agency, you will have to contact them direct ie; Tui, Welcome Cottages, Cottage.com, Airbnb etc.

If your balance payment is for a holiday beginning in July then we are extending the time to pay to just 14 days prior to your holiday.  Please call to pay or pay on line via the original confirmation emailed to you.  Again if you have booked with an affiliated agency, you will have to contact them.

If you wish to cancel totally, for a holiday after 10 July please refer to the Booking Conditions as you will still be liable for all or part of the balance. 

We will keep all guests updated as best we can but please be patient – everyone is a priority but we can only deal with one person at a time and we are doing our best.  

We are still accepting bookings for dates after 10 July at this moment in time but maybe subject to change.  All future bookings must have cancellation insurance in place either with us or another company. Your bank may cover you automatically.

In order to ensure that all properties are hygienically clean and safe our housekeepers will extra time to do so.  Therefore when we are able to accept guests, arrival time will now be after 4pm. 

Take care and stay safe

NORFOLK HOLIDAY HOMES

 

Welcome to Norfolk Holiday Homes.  Please peruse our pages and we hope that all the information will help you choose your holiday homes.  We know all our properties and the area personally so can usually answer most questions.  We have tried to give as much detail as possible, but if there is anything you wish to know more about, please leave your details on the form with a message and either Carol, Julie or Sandra will get back to you by phone, or email.  Thank you.

Our properties cover Hunstanton, Old Hunstanton, Holme next Sea, Thornham, Brancaster, Heacham, Snettisham, Dersingham on the North West Norfolk coast and countryside.  Further into Norfolk we have  Hempton (near Fakenham).

Also available Beach Hut on Old Hunstanton Beach.

We recommend booking early as many properties are very popular!     All our properties along the cliff tops are booked by October each year for the following April to October months so definitely wise to book as early as possible.   

If you are in Hunstanton visiting for the day or on holiday, call in to the office and meet our friendly team of Sandra, Julie and Carol who will be pleased to answer any questions or help you choose the right property for your holiday. 

NB; In view of the Covid 19 Pandemic and resulting transfers of holidays or cancellations we must strongly advise that all guests ensure that their bookings are covered by comprehensive insurance.  This is offered with our bookings but you may be covered by your bank cards or have your own comprehensive travel insurance.    

VIRUS TELEPHONE TIMES AS OUR OFFICE IS CLOSED;

Monday, Tuesday, Thursday and Friday 9am - 2pm

Wednesday - no calls will be answered but please leave message or email.  We will get back as soon as we can and you will speak to a human!

Normal opening times will resume when it is possible.

You can book for 2020 and beyond by telephoning 01485 534267, on line or email us on info@norfolkholidayhomes.agency

 

 

                                                                                                                                                                                                             

Please complete the form below for a Brochure request. 

 

VAT Reg.No; 307765880            Company Reg. No; 9788723

 

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